In an industry that is innovative by design and volatile by nature, enterprises are faced with a two-pronged mission: ‘soar higher while getting leaner’ – grow their businesses and reduce operational costs.

On the one hand, enterprises must bring to value decades of investment in new product launches, surge ahead with global development and delve deeper into alternative fuels research. The on-ground reality: combating rising fuel prices, complying with regulations and expediting fleet optimization. To build for tomorrow, Original Equipment Manufacturers (OEMs), suppliers and partners need to realize business value from every technology opportunity on their radar.

Challenges & Opportunities

Global product development: With global engineering, enterprises can harness the need for global integration in design and engineering to adjust product lifecycles. Global growth presents itself in the form of emerging economies, which in addition to being supply and service bases, are strong growth markets for civilian and defense aircraft procurements. Finally, global optimization by implementing Lean models holds the key to more productivity.

Stringent regulations: In addition to battling cyber threats, organizations are also faced with weighing their sourcing decisions aligned with countertrade strategy and export compliance. Given the nature of the business, security will always remain top priority and the role of technology as a ‘silver bullet’ is critical – whether it’s implementing fail-safe security management or keeping pace with regulations.

Efficient aftermarket services: With profitability being a concern for airlines, enterprises need to maximize value by going ‘beyond repair’ in a market that demands more attention. This strategy can extend to simplifying airplane maintenance, enhancing collaboration in peer communities, offering innovative solutions like pay-per-flying-hour and providing quick self-service customer solutions.

How Rakiura Delivers Business Value

Rakiura is helping Aerospace & Defense clients perform with solutions and services in three ways: business transformation, accelerating innovation and efficient operations through lean processes.

Insurance enterprises are faced with a new business landscape: diversified channels, varied distribution and changing demographics. The technology landscape, however, is not-so-new: maintaining legacy applications is getting costlier, budgets are limited, and IT isn’t delivering the returns it should.

Succeeding in this new environment calls for insurance carriers to bring new thinking and new technologies into their existing landscape, and go fortified into the next generation of business.

Challenges & Opportunities

Changing demographics: Consumer lifestyles and tastes have changed over time, giving rise to demands for refined products with a higher degree of personalization. Knowing what consumers want and targeting them is now imperative, with solutions that aid social engagement and digital marketing.

Market conditions: Soft markets present a more competitive environment and a need to better manage cost of operations. Enhancing marketing and distribution effectiveness with robust analytics can help keep pace with the current state of the market.

Regulatory compliance: With new and expanding compliance regulations in American and European markets, the need of the hour is to address gaps between complex compliance models and IT needs with well planned, executed and managed programs.

Emerging technologies: The rise of social media and mobility has raised expectations in customer service and engagement, while cloud computing presents enterprises with the ability to create more efficient ecosystems. These create powerful possibilities to ‘engage-as-you-go’ and ‘pay-as-you-go’.

How Rakiura Delivers Business Value

We blend our industry-leading expertise in consulting, technology and sourcing to enable the creation of the Next Generation Insurance carrier and solve business challenges in three ways: business transformation, accelerating innovation and efficient operations.

We are built from the ground up to help you answer these questions — with dedicated practices for Capital Markets, Commercial Banking, Consumer Banking, Governance Risk and Compliance (GRC), Payments and Cards, and Insurance. This focus gives us the ability to address your varied technology and business needs — whether it’s rich insight or focused implementation; whether it’s immediate need or long-term strategy; whether it’s simplifying your processes or capitalizing on emerging trends that can drive business growth. Our focus helps enhance your capabilities to transform, manage, innovate, and forge ahead. We call it Building Tomorrow’s Enterprise.

Challenges & Opportunities

Take customer experience from ‘universal’ to ‘unique’: With multi-channel convergence and mobility making transactions more convenient, intermediaries are becoming less relevant. To get closer to the customer’s heart and purse – and stay there – traditional players need to craft a differentiated customer experience that encompasses innovative pricing, service and loyalty programs. Customer-centricity is the way to go, and it’s time to personalize.

Take business from ‘risk’ to ‘flow’: In addition to enhancing revenues from service areas like wealth and asset management, institutions can boost operational efficiency with portfolio rationalization while driving down costs with consolidation and simplification of payments infrastructure. Achieving a consistent customer experience calls for creating ‘utilities’ – a set of product-agnostic processes and tools to support new geographies, products and channels.

Take data from ‘information’ to ‘intelligence’: Bringing data together with business intelligence and data visualization solutions breaks down silos with integrated reporting, and creates ‘enterprise-wide data stores’ for real-time insight. This can translate to “profits from patterns” – creating opportunities to enhance service excellence and cross-sell products.

Take risk management and regulatory compliance from ‘independent’ to ‘holistic’: Given the commonalities in governance, risk and compliance (GRC) entities, integrating these functions can play a big role in weighted, sound decision making. With GRC lifecycle management and process standardization solutions, enterprises can build a much-needed capability in adapting to new regulations and remaining fortress-strong for the future.

How Rakiura Delivers Business Value

With industry-leading strengths in consulting, technology and sourcing, we can help unlock the value levers of your enterprise in three ways: business transformation, accelerating innovation and efficient operations.

In a future-ready high-tech enterprise, ‘return on innovation’ is the new ROI, being ‘dynamic’ is the new ‘static’ and product engineering is the ‘new shop floor’. It’s possible. But how can companies get here? The opportunity lies in keeping pace with the rate of change in market needs and business strategies, while successfully navigating a continuous cycle of new business models and better operational execution.

The differentiator for high-tech companies, however, lies in understanding changing needs and responding through an integrated dynamic approach – enabling them to craft the future while others follow.

Challenges & Opportunities

Core vs. context: Now, more than ever, high-tech enterprises need to focus on what they do best: understand the market and build for the future. For the rest, there are partners – whether it’s product assembly, third-party logistics or payroll. This helps reduce capital expenditure, addresses variability of business and ensures that the focus stays where it should – on the core.

Supply chain complexity: Outsourced manufacturing bases, forecasting demand, exponential SKU growth and a global customer base are variables that add to the challenging task of managing an increasingly complex high-tech supply chain. But this supply chain also holds the key to customer satisfaction, inventory turns, and most importantly: operational effectiveness.

Continuous evolution of technology: Socio-technological forces like the shift from desktop to mobile computing, the emergence of developing economies, the personalization of customer engagements and increasing bandwidth have created an enormous opportunity for high-tech enterprises to innovate their business models, product lines and customer service processes.

Product engineering is the new shop floor: For traditional manufacturing companies, addressing efficiency and quality issues through Lean and Six Sigma was the norm. High-tech companies face a new normal – their ‘shop floor’ comprises product engineering divisions spread across the globe. To enhance throughput of products and new intellectual property, the way forward is to create collaboration platforms, build reusability and use standard operating tools and procedures.

How Rakiura Delivers Business Value

Rakiura is working with high-tech clients to create outcomes that matter by addressing challenges in three key areas: business transformation, product innovation and efficient operations.

Ask what technology can do for education, and a never-before-possible future unfolds — pervasive classrooms, faster learning, and most importantly: the ability to track performance and results across the system – for students, educators and management alike. However, institutions today are preparing to face their toughest tests yet — regulation and disruption. The answers: a new school of thought, best-in-class technology, and the right strategy.

Challenges & Opportunities

Realizing the promise of virtual colleges: New technologies, coupled with changing attitudes and student profiles have broken barriers to integrate everyone from parents and faculty to third-party information providers and regulators. Social media, instructional design and collaborative platforms are just some of the ways to stay ahead in this learning revolution.

Student mobility: Higher education has gone global. So have students. As they pursue learning internationally, competing for their talent is creating new business models — increased acquisitions from private institutions, international partnerships and the opening of overseas ‘branch campuses’.

Satisfying the new ‘avatar’ of students: The expectations are endless. And justifiably so. In addition to demanding digital learning, students also expect institutions to round their skills and make them ‘corporate-ready’. Institutions that can provide this edge, and more, will get closer to keeping their classrooms full.

Increased regulation: The call for more accountability in terms of student success and employability is changing core institutional processes around student management, administration and marketing. The need? New metrics and tracking mechanisms that can help demonstrate proof of ‘value addition’.

How Rakiura Delivers Business Value

Rakiura blends expertise in consulting, technology and sourcing to deliver solutions that address industry challenges, while enhancing quality at optimal cost efficiencies. We deliver measurable business value in three ways: business transformation, accelerating innovation and efficient operations.

The life sciences landscape today is marked by complexity and change thinning new drug pipelines vs. rising drug discovery costs, patent expirations and generics vs. M&A and externalization, compliance vs. competitiveness, and social media vs. traditional sales. Striking the right balance for success will come from efficient business and cost models, with a healthy dose of innovation — enterprise-wide.

Challenges & Opportunities

Greater customer-centricity: Patients now have a higher stake in health management decisions and treatment regimes. They don’t just want drugs — they want health solutions. Expectations are rising — more adherence and compliance support for complex and chronic treatments, less cost and better outcomes.

Shifting sales and marketing paradigms: Changing customer demographics, the Web 2.0 revolution, and the omniscient Internet and mobility are transforming commercial operations, customer interactions and collaboration. Technology solutions can aid enterprises in making their digital shift seamless, and deliver results with a mix of analytics, cross-channel interaction and customized messaging.

Global regulation and compliance: Enterprises are facing increasing government intervention in healthcare and higher scrutiny of safety, comparative effectiveness, ethics, and quality. Navigating and managing the regulatory and compliance patchwork across the globe is now a business-critical issue, which calls for robust IT frameworks that improve compliance at lower cost.

How Rakiura Delivers Business Value

Armed with a diverse blend of industry professionals who understand rapidly shifting industry dynamics, we identify avenues where weaving technology into life sciences truly pays off. Using our industry-leading strengths in consulting, technology and sourcing, we help clients address their challenges in three ways: business transformation, accelerating innovation and efficient operations.

In an industry that creates equipment to make things simpler for others, the information technology that enterprises use should make work simpler for them. This calls for just-in-time insights, on-demand visibility and off-the-line innovation.

As consumer spending in emerging economies expands, new demand centers and centers of manufacturing excellence and innovation are rising as hotspots. To break the mold, manufacturers need to meet industry forces head-on in their complex make-to-order, make-to-stock and configure-to-order requirements market.

Challenges & Opportunities

Intense competition: Manufacturers have to develop, source, make and deliver based on best cost and best talent decisions. Additionally, the regulatory environment enforces flexible controls across the enterprise.

Supply chain complexity: The traditional supply chain has broken. Companies are increasingly procuring from low-cost centers that are becoming increasingly interesting and popular. This is also resulting in highly complex supply chains that are difficult to manage and optimize.

Realizing value from technology investments: While technology can enable flexibility in global operations and support transformational initiatives, manufacturers struggle to justify their investments to simplify and standardize their business systems and technological support organizations.

How Rakiura Delivers Business Value

Rakiura is helping industrial manufacturing clients engineer outcomes that are built to last by addressing challenges in three ways: business transformation, accelerating innovation and efficient operations.

Improving the quality of care, and reducing the cost of care – these are imperatives in today’s “survival of the fittest” healthcare industry. Transforming for tomorrow’s needs, however, begins with thinking ‘beyond compliance’ in the midst of unprecedented regulation and reform.

For payers and providers, the state of the industry presents a chance to harness new technologies: inject business intelligence, seamless communication and collaboration into the enterprise today – and drive outcomes in affordability, patient-centricity and preventive care for tomorrow.

Challenges & Opportunities

Regulatory compliance: HIPAA 5010, ICD-10 and the Meaningful Use mandate will create enterprise-wide impact: people, processes and technology. With solutions and strategies that accelerate the transition, enterprises can make their journey smoother, while also reducing risk, cost and effort.

Rise of consumerism: Fierce competition and evolving markets have paved the way for customer-centric business models, with an increased demand for personalized products and services, as well as increased product and pricing transparency. Going patient-centric will require greater IT integration to enable seamless communication and interaction between patients and providers.

Increased costs: The industry is faced with addressing rising medical and operational costs, while also enhancing efficiency and quality. With IT solutions, enterprises can minimize errors and redundant diagnostic tests and treatments, while ensuring better healthcare delivery through patient data analytics, evidence-based medication and paperless transactions.

Preventive care: With the shift from cure to prevention, consumers are investing in wellness and seeking healthy lifestyles. To capitalize on this shift, insurers and providers are offering programs that support wellness, prevention, and early detection. Social media presents a platform to promote this agenda, while bioinformatics and analytics can play a key role in improving prevention statistics.

How Rakiura Delivers Business Value

We blend our industry-leading expertise in consulting, technology and sourcing to help our clients solve complex business problems and unlock their value levers, by creating outcomes in three key areas: business transformation, accelerating innovation and efficient operations

Real estate is not the place for off-the-shelf solutions. At Rakiura we recognise this, and our approach is to understand the requirements of your business and to develop solutions that address these directly and practically.

Our team brings together experts with many years of industry and professional experience in tackling the complex issues surrounding construction, property ownership and leasing.

Challenges & Opportunities

Audit and assurance:Our team brings together experts with many years of industry and professional experience. Our approach is to understand the requirements of your business and develop solutions that address these directly and practically.

Debt advisory:Our dedicated debt advisory team (part of our corporate finance group) has an established track record and extensive experience in providing debt advisory services to clients both in Ireland and internationally.

Infrastructure:Our specialist team provides a wealth of services, including corporate finance advisory services on infrastructure (such as public private partnership) transactions, financial model build and review services, debt advisory services and project management, as well as audit, accounting and taxation advisory services.
The team has in-depth experience of advising the public sector on the procurement and funding of these public assets and of advising the private sector on its tender for the provision of these assets.

How Rakiura Delivers Business Value

Rakiura is helping real estate and infrastructure clients engineer outcomes that are built to last by addressing challenges in three ways: business transformation, accelerating innovation and efficient operations.

Instant. That’s the buzz in the new world of retail. Consumers don’t have to wait for anything today. It’s all right there for them to see and experience for themselves. They see no reason to wait or pay a premium for anything. With renewed optimism, a fast-paced society and an even faster-paced change in technology, consumers want new, different, and customized goods – now.

Enterprises can certainly live up to that, by living up to the retail mantra of today – better, faster, leaner. With the immense growth observed and a renewed confidence in the economy, retailers hope to see consumers demonstrate some serious spending power. However, retailers will have to focus more on the digital front — “channelize, mobilize and socialize” to stay ahead in today’s “click-and-mortar” retail game.

Challenges & Opportunities

Multi-channel retailing: The more your consumers see you, the more they’ll want to know about you. Online consumers will buy if they’ve seen it, like it and are convinced of it. Their product research actually drives more land-store sales than online sales. So, all channels where the consumer might get information from — the retail store, website and catalogue — must be closely aligned and monitored for maximum impact and hence, sales.

Mobility in retail: Consumers around the world are ready to use mobile devices to shop, compare and transact on the web or in stores. Market research indicates that nearly 70% of consumers across the globe always have their mobile devices with them while they are in a store — which they use to consult family and friends about their purchase. This gives retailers an unprecedented opportunity to make an impact on the consumers at their so-called ‘moment of truth’.

Digital consumers: Today’s consumer has access to information at a click – about product assortment, pricing, quality and everything else there is to know. Given the scenario, companies can create more wallet-share by reaching out across digital channels — mobiles, interactive TVs, social communities. In-store technology like smart kiosks and digital signages hold immense potential to observe and influence shopping behavior. With traditional media failing to deliver the impact it once did, mastering “group” coupons and social channels in addition to email and search ads rounds out a retail strategy to maximize today’s “convergence of opportunities”.

How Rakiura Delivers Business Value

We blend our expertise in consulting, technology and sourcing to help our clients solve complex business challenges and unlock their value levers by creating outcomes in three key areas: business transformation, accelerating innovation and efficient operations.

Automotive Enterprises need to get on fast track to future if they are to exploit the future potential of capitalizing market opportunities. These opportunities come with new market dynamics that help enterprises to catch up to the road of sustained success.

While structural changes brought on by the recent downturn have made the industry more resilient – to succeed in a post-crisis world, companies need to build loyalty with the new digital consumer; and put engineering integration in overdrive, exploration of new models of commerce in top gear and supply chain agility on the fast lane.

Challenges & Opportunities

Changing consumers: Tastes change with time. And tomorrow’s environmentally-conscious vehicle buyer will have different priorities, making decisions based on peer recommendations, wanting to co-create while being digitally connected. This calls for automakers to re-orchestrate the consumer eco-system to build and retain the loyalty of new buyers.

Integrating new technologies: Automotive engineers are tasked with integrating newer technologies in the vehicle more quickly than ever, driven by the need to stay connected on the road and green movements. Leveraging talent and practices from non-automotive industry base will be essential to ride this new wave of product innovation.

Connected vehicles: Tomorrow’s vehicle will be an extension of the owner’s lifestyle, leaving the door open for a digital channel for an array of products and services. Automakers need to tap into this opportunity and create new revenue streams with innovative offerings requiring new models of commerce.

Smarter supply chains: Agility in reacting to shifting markets and demand patterns, information visibility, and resilience to adverse situations will characterize smarter supply chains of tomorrow. Because being just efficient is not enough anymore.

New growth markets: What works in one place will not work in another. Rapidly evolving infrastructure, economic thresholds, and consumer behavior in emerging economies will drive product and process innovations required for success and local innovations will drive global competitive advantage.

How Rakiura Delivers Business Value

Rakiura is helping automotive clients perform with solutions and services in three ways: business transformation, accelerating innovation and efficient operations.

The travel and hospitality industry is adapting quickly to address and meet new customer demands, increase operational flexibility and enhance customer experience while optimizing costs.

Our solution has a business-centric approach which will result in improved productivity and foster business innovation.

Challenges & Opportunities

Pricing optimization: We improve guest life cycle management with robust property management, and centralized reservation systems. We reengineer processes for a 360-degree view of guests to maximize Revenue

Using collaboration and information for a competitive edge: The solution accesses a rich repository of data from multiple sources to provide customized information to guests. This enables hotels to provide guests with a consistently high level of service.

Emerging markets: Using data about your guests' preferences, the solution helps you provide customized information on facilities at your hotels and partner establishments.

How Rakiura Delivers Business Value

Real-time data from multiple sources improves demand forecasting, guest profiling, and resource planning. Structured and unstructured data from the front desk, room service, contact center, social media, and other guest service channels provide rich customer insights.

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